| Customer Success Stories
Below
are some comments we have received from our customers.
If you would like to voice your opinion about any of our
products, drop an e-mail to testimonials@exploreanywhere.com!
We would love to hear from you!
Note: Due to the nature of our software, many customers request we do not post their name. This is why we replace their name with "Anonymous"
Thanks for your quick and professional response. It's nice to know that there are responsible companies out there.
Russ
I use to not be able to know if my clients were acutly doing thier work but now I know whos doing thier work or not! thanks to the iSpyNOW keylogger thanks iSpyNOW!!
James
Thanks to you and especially Jeff, who answered my calls THREE times while I was downloading and installing your program. He was patient, friendly, and incredibly helpful.
Teresa
I already ordered using my credit card and have been using iSpyNOW for a couple of weeks and I love it.
Debb
Thank you for your quick response.. You have answered my questions which .. Your support team is absolutely wonderful.. Thanks again for always replying back so quickly.
Marla
Thanks once again for all your help I'm glad that it could be taken care of. I have also sent many emails and friends to your company when asked about software that you have.
Beverly
I
cannot believe what incredibly fast and efficient service
I received from your tech department! For someone who
is not exactly computer literate, it was wonderful to
have your help and to get it so quickly!
Anonymous
Your software [SpyBuddy] is the best that I have tried I started using it when my daughter discovered she can get her own email ids on the web , though she doesn't get into anything bad - her knowing that we know what she is doing has been invaluable.
Anonymous
I just wanted to say Thank you very much, and WOW!!! What a great program. This is the coolest thing since sliced bread.
Anonymous
I'd like to thank you for your exceptional customer service. It's much appreciated.
Regards, Eric
Excellent
overall customer service. Far above average response time
(very timely!) and friendly, knowledgeable support staff
as well. No complaints at all. Keep up the great work.
(I've been in the IT field for six years, and deal with
many different software support teams; my experience with
your company has been great. Thank you.)
Kevin
I
can not express how much your tech. support has been so
helpful and quick in response. I am very pleased with
your product and technical support. I will definitely
recommend your product to others in search of this type
of software. Thank you.
Marla
You
saved my relationship and I thank you....but this software
creates a burden of knowledge. Somethings are better left
in the dark, its true that ignorance is bliss.....!
Anonymous
I
have never had such timely support help. You should do
a traveling road show and teach the rest of them how to
do it. Thumbs up folks!
Doug
I'm
impressed! Not because of the speed you refund my money
for the 'double order' caused by a mishap in approving
my credit card, but because of your honesty and your professionalism.
I give you a 5 Star rating! Way to go!
Michel
The
person who helped me had all of the right answers and
I did not expect to have an answer to my problem within
15 minutes. Thanks!!
Anonymous
Very
helpful! Solved my problem fast. I look forward to continued
use and satisfaction using your product.
Jeff Hubbard
Response
time was incredible; I have NEVER had emails and questions
answered so timely. Support reps answered my questions,
asked questions to determine the root of the problem and
offered great advice. Overall pleasant experience!
Anonymous
Your
customer service is the best I ever had. All the problems
actually stemmed between the chair and the keyboard and
your people did an excellent job.
Ron
Once
again, thank you for all your help. Your helpdesk is awesome.
Wish all other programs were as responsive and user friendly as yours.
Sincerely,
Marla A. Fusilier
I
would like to Thank You not only for the offer of a free
upgrade but also for the service provided along with the
exceptionally quick response time in answering my quires.
I
didn't expect to receive your responses as quickly as
I did, but that has probably something to do with the
level of service (poor) received in dealings with the
support centers of other companies that I have had to
deal with in the past.
Your
company should pride itself. It was and will be a constant
pleasure doing business with Explore Anywhere Software
and I will strongly recommend your company to family,
friends and bushiness associates alike should the need
arise.
Thank
You once again.
- Mario Sozou
Didn't
realize I double/triple posted, sorry. The new download
took care of the module problem. Beautiful. You guys really
do rock. Customer service is truly commendable. Where
do I leave feedback?
- Sold on EA. James
You
guys are amazing. The tech support&speed of the replies
was absolutely awesome. I have NO complaints & would
recommend this company&software to anyone who needs
it some who don't =).
- Anonymous
I
would like to say that I am very pleased with this product
and this item lived well into and beyond what was stated.
I am very pleased with it. Thank You and excellent job!!
- J Carnes
I
would be most happy to tell anyone what wonderful service
I got from the President and CEO of the company, not something
you see everyday, and especially with the "little"
people. I had nothing but a great experience with your
company, and I will certainly be back, that you can count
on. I am not so sure your tech support will want to hear
from me again, I do apologize for not being a perfect
customer. I wish you nothing but continued great success
and only the best, and don't forget, Your Air Force is
awake!
- Veronica
Just
wanted to drop you a quick note letting you know your
company far exceeded my expectations. Thank you very much
for your dedicated support - most notably, Nathan Michaud
(the individual I dealt with). He helped me create my
iSpyNOW module, and even walked me through all the steps
necessary to launch it onto another machine. Great support,
great service, and great product. A+ from me!
- Jonathan Wilder
Thanks
a lot Mr. Hammond, I really do appreciate you helping
me, it's nice to know that the "higher" ups
will help out too :o) I only say that because I just retired
with 22.5 years in the Air Force and some of our "higher"
ups couldn't do much by themselves. Thanks again. I really
do appreciate it a lot.
- Name Withheld by request
Thank
you you very much, your company really does have a wonderful
support team.
- Anonymous
Dictionary:
Excellent-> iSpyNOW Support Team and very responsive
and very fast!
SpyBuddy
is a great program. It allows me to keep up with the kids
when they get defensive on who they are talking to online.
And believe me it was more than school friends. It is
just another way of being able to keep your kids safe
online as they dont always understand what kind
of people are out there in the world. I like everything
about the program, easy interface, easy to configure,
and easy to just let it run. The new features including
task manager stealth was a good one for me since we always
turned everything off when playing a game. Your support
help is fast too.
Teresa
YOU
GUYS ARE AWSOME!!! Please foward my Thanks and Gratitude
to Bryan Hammond and the rest of the support team for
all their help and assistance,The Service and assistance
I recieved is unsurpassed! I will Definately Tell friends
( ones I dont plan on monitoring ) about your Awsome Program
and the Unmatched service and Dedication you and your
team have shown me. Finally A company that stands behind
their product and Support that is unmatched and in a very
timely matter! Keep up the AWSOME work guys! You Definately
Have a Dedicated Coustomer for Life! Thank You So Much!!
Jeff
Thanks
again for your knowledgeable and speedy help with my problem.
I plan on being a life member due to your excellent product
and customer service.
Harold
E.
First
of all, i have to say this such a good service. With all
this almost instant replies, i am really thrilled. So
excuse me many questions.
Rihab
It
[iSpyNOW] is an amazing program. I am glad I had bought
it. Congratulations, and pls keep upgrading!!
Veronica
I
just wanted to thank you so much, and aplogize for being
brash and threatening before. The link you sent me worked,
and now the program is locking on perfectly. Thanks so
much for the great prog.
Ian
Thanks
for your prompt help! This is the only software that I
have ever purchased that gives this level
of GREAT service!! I have received A1 service from your
company. It feels great to be treated
as a VIP...Again, thanks for your excellent help and service.
MACreek
Thanx
for your help. Really quick help you get here in iSpyNOW.....really
big thanx from me.
Hans
Hi,
thanks for your quick responses, that's really a nice
quality.
-
Ben
Thank
you for getting back to me this fast - not used to it.
Harold
Firstly
I would like to thank you whole heartedly for your help
and prompt assistance. Thank you!
Rod
I
suspected my girlfriend of cheating on me, but she consistently
denied it, so I purchased and installed the SpyBuddy product.
I was able to obtain her email password and then checked
her email and found out that she had been having a relationship
with a guy for almost a month. Although the product confirmed
my worst fears, it allowed me to move on and leave a dishonest
relationship.
Thanks,
John Liechty
Thanks
so far you have been helpful. I am setting it up to catch
an employee with a password i know he shouldnt have. this
will prove it.
Thanks,
Doug
Thanks
very much Bryan! I'll give it a try. I have to tell you
-- your customer service it the best I've ever encountered!!
Angie
Thank
you very much. Your excellent service and response to
my problem was really outstanding, other companies could
learn a lot from you. Rest assured, I will strongly recommend
your products to all.
Best
Regards
Clarence
I
thought you would like to know that your advice DID work
and I thank you for replying so quickly. You guys are
great and SpyBuddy ROCKS !
Scott
I
was looking for a secure way to keep an eye on my girlfriend's
online activities - since we had some "trouble"
in the past with weird online friends she met in some
chatrooms. NetObserve helped me a lot in being her "right
hand" while I was away from home or at work. It's
the best thing to drop a message into the chat saying
"Hey, this is enough ".
She
doesn't know when I am with her while she is online. NETObserve
made her a "good-girl" - while I am away. Thanks
a lot for such a great software, great support, friendly
conversations!
Gustav
R. from Germany
I
still believe that your product [SpyBuddy] is the most
complete and best in this niche.
Name
withheld by request
Thanks
ExploreAnywhere very much for answering my questions regarding
your spy software - a similar company consistently ignored
my support requests. I am glad my friend recommended me
to use your software - I don't know where I would be without
it (probably still trying to get support from your "competitors"!)
Keep up the excellent work!
John
P.
Bryan
- Jessica here! We just got everything setup across our
corporate network and I wanted to say you're by far the
best company we have dealt with in quite some time. I,
as well as my boss, are very satisfied with doing business
with you, and hope to continue this business relationship
in the future! Have a happy holiday!
Jessica
Lero
iSpyNOW
saved me from marrying a woman who was cheating on me
with two guys. Thanks a ton for your top-knotch software
products...I will be recommending it to all my friends!!
Tommy
Winslow
As
the CEO of an Internet company, it is vital that I can
keep in touch with my system at ALL times - even when
I am on the road. With NETObserve, I have complete and
total control of my business computer anywhere I go! I
use it regularly to check my systems integrity, transfer
important documents, and to make sure no one has been
snooping around on it! This program saves me time and
energy, and I love it!
Warm
regards,
Dan
Ushman
Thank
you ExploreAnywhere Software for you outstanding support
and customer service! I did not expect to receive such
wonderful help. I have recommended your company to all
my friends. Keep up the good work!!
Cheers,
Colleen
Rodgers
This
program is outstanding! I installed the NETObserve on
all my employee's computers, and I am able to check up
on them throughout the day to make sure they are doing
what they are supposed to. Thanks a lot for the great
program, and I look forward to future versions!
Morgan
Scheffler
I'll
admit... I was a bit skeptical at first. NETObserve looked
like a wonderful program, but I wasn't sure if it was
all it was cracked up to be. And, after using it for a
couple weeks, let me tell you - I was absolutely wrong!
NETObserve is definitely a one of a kind, dream come true
application! NETObserve was definitely worth the investment!
I never have to worry about forgetting important files,
and wondering if my children are snooping around at websites
they shouldn't be. This program is a lifesaver, and I
wish the development team best of luck in the future!
Sincerely,
Linda
Bodge
Simply
a fabolous program. SpyBuddy far exceeded my expectations,
and it certainly beats the "competition" (if
you can even call it that).
Larry
Wall
I
have been searching for a solid surveillance utility for
some time now, and I would like to say yours is by far
the best. Others have put excessive lag on my system,
and made it quite obvious that a "stealth" monitoring
solution was being run. However, with NETObserve, I find
that it lives up to its "Stealth" motto, and
does not show any signs of system lag! I also love the
ability to view the surveillance logs remotely at any
time. Excellent job, and I wish you (the Development Team)
the best of luck in the future - you have earned my respect!
Great
Work,
Rob
Swift
NETObserve
is a superb program, and I'll definitely be sticking with
it! The possibilities with your program are endless, and
I am happy to own my registered copy. Keep up the good
work guys.
Sincerely,
Mark
Edward
SpyBuddy
is an amazing program - within three hours of installing
it, it had given me enough evidence to confront my daughter
regarding an online relationship she was having. Now,
some people think your type of software is immoral and
unjust, however, I felt that the only way I was going
to be able to find out the truth is if I put it on my
daughters PC. And, low and behold, it was a GREAT idea,
as she was going to meet this guy in just three days!!
Thank you very much for this program - you have a customer
for life!
George
SpyBuddy
helped me catch an online preditor going after my 13 year
old daughter. Without your wonderful program, my daughter
could have been taken advantage of. Thanks to SpyBuddy
and the wonderful support team at ExploreAnywhere Software,
I was able to get this program up and running in no time.
I hope you guys realize you are more than just a software
company - you are friends of your customers, and it means
a lot to people like me. Anyways, thanks again, and I
look forward to seeing more products from you guys!!
Jessie
Gilbert
Thank
you for the fast response Bryan! I have never dealt with
such a company like yours. It means a lot when a company
really cares about it's customers like you do. I wish
you and your company the best of luck in the future!
Amy
White |